You have the right, under the Consumer Rights Directive SI 484/2013, to cancel your order within 14 working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail, or letter to our contact details listed below.
Under the same regulations you have a duty to take reasonable care of the products.
If you cancel an order after the goods have been delivered, you will be charged the ACTUAL COST of collecting the item. Because we may subsidise our delivery cost when we initially deliver the item to you, the actual cost of collection may be more than you paid for the initial delivery. Please contact us to find out what this charge will be. This charge will generally be deducted from any refund that is due to you, or otherwise invoiced separately to you.
Where you cancel your order under the Distance Selling Regulations, we will refund your money within 14 days of the day you canceled your order.
When we receive the returned goods, we will inspect them to ensure all manuals, accessories and other components are within the returned package and that you have taken reasonable care of the goods. If we receive an item that you have not taken reasonable care of, we shall charge you a fee equivalent to the reduction in the item’s value. If the item has missing components, we shall charge you a further fee to cover the cost of these items. These costs will be deducted from any refund that is due to you.
Special order and products made to your personal requirements cannot be returned.
If we are unable to supply your product within 30 days of order you are entitled to a full refund.
If your product is found to be faulty out of the box or develops a fault within the 12 months of purchase date , please have your warranty Registration Form completed in your account and details to contact us regarding faults can be found there also .
All our products carry 12 months Bargaintown in house warranty .
All requests for refunds must be made by email to firstname.lastname@example.org, or posted to Bargaintown, 83-84 Queen Street, Dublin 7.
All refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
Any deductions applicable, such Missing contents , will be deducted from the refund due.