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FAQs

DELIVERY INFORMATION :

  • Phone 01 6774015 / 01 8820738 Email info@bargaintown.ie Fax 01 8824048
  • FREE Dublin delivery for online orders over €50
  • Our Delivery Department is open Monday - Saturday 9am-5:30pm.
  • A member of our dispatch team will call you within 24hrs of your order to arrange a day for your delivery.
  • On the day of your delivery, we will contact you to inform you when your goods are being loaded.
  • If you would like to know your delivery time segment in advance of our call, you may contact us at the above number on the morning of your delivery day.
  • If you have any questions regarding your delivery or online order, please contact us (see above)and we will be happy to assist you.

 ASSEMBLY INFORMATION :

  • Phone 01 6774015 / 01 8820738 Email info@bargaintown.ie
  • If you wish to have your goods assembled, select the option when ordering online.
  • Small goods will be assembled in-store, while larger items are assembled in your home.
  • Once you receive your goods, our Home Assembler will contact you to arrange an assembly day that suits.
  • If you have any questions or queries regarding our assembly service, please contact us (see delivery information above) and we will be happy to assist you.
RETURNS:

  • It is your responsibility to ensure that you have signed for the correct number of goods delivered.
  • Any visible damage should be identified to the delivery personnel and noted on their delivery note at the time of refusal.
  • In most cases any damage issues will be resolved by our Customer Services team at the point of delivery.
  • Please note mattresses once opened cannot be returned.
  • Email info@bargaintown.ie
CANCELLATIONS:

  • You have the right, under the Distance Selling Regulations, to cancel your order within 14 working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail,  or letter to our contact details listed below.
  • Under the same regulations you have a duty to take reasonable care of the products.
  • If you cancel an order after the goods have been delivered, you will be charged the ACTUAL COST of collecting the item. Because we may subsidise our delivery cost when we initially deliver the item to you, the actual cost of collection may be more than you paid for the initial delivery. Please contact us to find out what this charge will be. This charge will generally be deducted from any refund that is due to you, or otherwise invoiced separately to you.
  • Where you cancel your order under the Distance Selling Regulations, we will refund your money within 30 days of the day you canceled your order.
  • When we receive the returned goods, we will inspect them to ensure all manuals, accessories and other components are within the returned package and that you have taken reasonable care of the goods. If we receive an item that you have not taken reasonable care of, we shall charge you a fee equivalent to the reduction in the item’s value. If the item has missing components, we shall charge you a further fee to cover the cost of these items. These costs will be deducted from any refund that is due to you.
  • Special order and products made to your personal requirements cannot be returned.
  • If we are unable to supply your product within 30 days of order you are entitled to a full refund.
  • Email  info@bargaintown.ie
FAULTY ITEMS:
  • If your product is found to be faulty out of the box or develops a fault within the 12 months of purchase date , please have your warranty  Registration Form completed in your account and details to contact us regarding faults can be found there also .
  • All our products carry 12 months Bargaintown in house warranty .
REFUNDS:

  • All requests for refunds must be made by email to info@bargaintown.ie, or posted to Bargaintown, 83-84 Queen Street, Dublin 7.
  • All refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
  • Any deductions applicable, such  Missing contents , will be deducted from the refund due. 
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